This privacy policy (“Privacy Policy”) is subject to the terms of use of the website [www.movebike.co] (“Website”) and mobile application (“Application”), and is effective from the date and time a user (“user”) registers with MOVE Bikes and accepts the Terms of Use. By using the Website/Application or its Services, the user consents to the collection, storage, and use of the personal information provided (including any changes thereto) for any of the services that MOVE Bikes offers.
Our Privacy Policy describes how MOVE Bikes (“MOVE Bikes/We/Our”) collects, uses, shares, and protects information provided in connection with MOVE Bikes services (collectively, the “Service(s)”), and your choices regarding the collection and use of your information.
In providing the Services to you, MOVE Bikes collects the following information:
Personal information, such as your username, password, email address, phone number, and address when you register for a MOVE Bikes account (“user information”).
We may automatically collect some information about your hardware devices when you access MOVE Bikes. For example, when you use our applications, we may collect your internet protocol (“IP”) address, the type of mobile device you use, and your geographic location. We may also collect information about your activity on MOVE Bikes, such as information about your account usage and how you interact with the Website/Application. We may combine this automatically-gathered information with other information, including personal information we have collected about you.
Communications between you and MOVE Bikes.
We have implemented procedures to help protect the information you provide to us. However, no method of transmitting or storing electronic data is ever completely secure, and we cannot guarantee that such information will never be accessed, used, or released in a manner inconsistent with this policy. We expressly disclaim any representation or warranty, express or implied, regarding ensuring, guaranteeing, or offering any definitive promise of security in connection with your Information. THE USER IS RESPONSIBLE FOR MAINTAINING THE SECRECY OF YOUR ACCOUNT INFORMATION AT ALL TIMES.
The user is solely responsible for maintaining the confidentiality of the user’s password and user identification. The user shall be solely responsible for all activities and transmissions performed by the user through their user identification. MOVE Bikes assumes no responsibility or liability for the improper use of information relating to such usage of credit cards and/or debit cards by the user, whether online or offline.
To provide a personalized browsing experience, MOVE Bikes may collect information from the user, and the user agrees that MOVE Bikes may use such information to improve its marketing and promotional efforts, analyze usage, improve the content of MOVE Bikes, product offerings, and customize MOVE Bikes’ content, layout, and services to improve MOVE Bikes and better tailor it to meet the user's needs.
To extend this personalized experience, MOVE Bikes may track the IP address of a user’s device and save certain user data on the user’s device in the form of cookies. MOVE Bikes uses this data to deliver web pages to the user upon request, customize the site to the user's interests, measure traffic within the Website/Application, and inform advertisers of the geographic locations of users. Such user data provided by a user to MOVE Bikes that may be personal or sensitive will not be provided to third parties without the user's prior consent. General user data may, however, be disclosed to external parties.
We use or may use the data collected through cookies, log files, device identifiers, location data, and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of our Services; (d) monitor aggregate metrics such as the total number of visitors, traffic, usage, and demographic patterns on our website and our Services; (e) diagnose or fix technology problems; and (f) otherwise plan for and enhance our service.
We use third-party analytics tools to help us measure traffic and usage trends for the Services. These tools collect information sent by your device or our Services, including the web pages you visit, add-ons, and other information that assists us in improving the Services. We collect and use this analytics information with analytics information from other users so that it cannot reasonably be used to identify any particular individual user.
When you interact with our customer service representatives, we may also collect personal information, monitor and record phone calls, emails, or other communications between you, MOVE Bikes, and our customer service representatives or other employees or representatives.
To facilitate communications between you, your friends, and other MOVE Bikes users.
We may share user information and your information (including, but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with businesses that are legally part of the same group of companies as MOVE Bikes, or that become part of that group (“Affiliates”). Affiliates may use this information to help provide, understand, and improve the Service (including by providing analytics) and Affiliates’ own services (including by providing you with better and more relevant experiences).
We may also share your information, as well as information from tools like cookies, log files, device identifiers, and location data, with third-party organizations that help us provide the Services to you. Our service providers will be given access to your information as is reasonably necessary to provide the Services under reasonable confidentiality terms.
We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.
MOVE Bikes may share sensitive personal information of a user with any third party without obtaining the user's prior consent in the following limited circumstances:
When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation, including cyber incidents, or for prosecution and punishment of offenses. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing the Terms of Service, this Privacy Policy, or for complying with the applicable laws and regulations.
MOVE Bikes proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. MOVE Bikes also ensures that the recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
Where it is deemed necessary, in good faith, to protect the property of MOVE Bikes, its employees, vendors, contractors, and subcontractors.
With its employees, vendors, contractors, subcontractors, and other parties to provide the services to the user.
MOVE Bikes proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. MOVE Bikes also ensures that the recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
In the event of a sale of all or part of the business of MOVE Bikes, or a sale or transfer of assets, or merger or business transfer, or in the event of bankruptcy, MOVE Bikes may share your personally identifying information to one or more third parties as part of such transaction.
MOVE Bikes may change or amend this Privacy Policy from time to time to incorporate necessary future changes. MOVE Bikes' use of user Information shall be in adherence with and consistent with the provisions of the relevant privacy policy under which the information was collected, regardless of new or conflicting provisions in an updated Privacy Policy.