Cancellation Policy
1.
Upon booking a bike with any of our dealers, they reserve the bike for the customer. In the case of cancellation, unnecessary inconvenience is caused to the dealer. To account for the potential financial loss, we withhold some amount as cancellation charges as follows:
1.
No Show/After Pickup-time - 100% deduction.
2.
In case of partial payment - 100% deduction.
3.
In case of full payment:
1.
No Show/After Pickup-time - 100% deduction.
2.
Between 24-72 hrs of the pickup time - 75% deduction.
3.
Between 0-24 hrs of the pickup time - 100% deduction.
2.
The refunded amount will reflect in the customer's bank account within 7-10 business days.
3.
Refund Policy for Early Drop-offs: To clarify, refunds will not be provided for cases of early drop-offs.
4.
We reserve Our sole right to cancel Your booking if
1.
You don't turn up on time to pick up the vehicle.
2.
The delivery address provided by You is not within the Places of Service.
3.
Failure to deliver Your order due to lack of necessary information.
4.
Unavailability of the items/bikes ordered/booked.
5.
Failure due to reasons beyond Our reasonable control, due force majeure events including but not limited to acts of God, floods, fire, earthquake, acts of terrorism, war, strikes, legislation or restriction by any government or other authority, etc. Also that we operate with machines i.e. motor cycles which might break down or the previous user might not turn up on time or there can be an accident which has resulted in the bike not being available. In these situations but not limited to the ones mentioned, refund to the extent of money received would be made.
